1. About Spacion Business Centre

Spacion Business Centre provides flexible and professionally managed workspace solutions in HITEC City, Hyderabad, Telangana.

The website and associated services are operated by:

Spacion Business Centre Private Limited
Level 1, Spacion Towers, 2 & 5,
Next to The Westin Hotel Road,
Vittal Rao Nagar, HITEC City,
Hyderabad, Telangana 500081, India

Spacion provides solutions for businesses, startups, freelancers, consultants, corporate teams, and other professionals seeking flexible office infrastructure and related services.

This Privacy Policy applies primarily to information handled through our website, online enquiries, digital marketing activities, customer communications, and related interactions with our workspace services.

2. Personal Information We Collect

The information we collect depends on how you interact with Spacion and which services you request.

Information You Provide Through Contact Forms

When you contact us through the website, we may collect information such as:

• First name
• Last name
• Email address
• Message or enquiry details
• Any other information you voluntarily include in your communication

We use this information primarily to understand and respond to your inquiry.

Office Space and Tour Enquiry Information

When you request office information or book a visit, we may collect:

• Name
• Email address
• Mobile or telephone number
• Workspace or office category you are interested in
• Number of serviced-office seats required
• Number of coworking seats required
• Virtual-office service requirements
• Meeting-room requirements
• Managed-office requirements
• Preferred workspace or location
• Visit or tour-related information
• Additional requirements you communicate to our team

This information allows us to understand your workspace needs and recommend relevant Spacion services.

Business and Service Information

Where you enquire about or use Spacion's workspace or business-support services, we may also process information connected with your business relationship with us, such as:

• Company or organization name
• Business contact information
• Workspace requirements
• Team size
• Office configuration requirements
• Selected services or membership plans
• Meeting-room or workspace booking details
• Virtual-office service requirements
• Business-address requirements
• Mail or courier service instructions
• Reception or call-support requirements
• Communications relating to service delivery, billing, support, or renewals

The specific information required will depend on the service you choose.

3. Virtual Office and Business Support Information

Spacion's virtual-office services may include facilities such as business-address support, mail and courier management, dedicated telephone services, reception support, fax handling, voicemail facilities, meeting-room access, and optional business-registration support.

Where you use these services, we may process information reasonably necessary to provide the requested service.

This may include business contact details, authorized representative information, correspondence-related information, service instructions, and other information necessary to manage your selected virtual-office service.

Where additional documentation is required for business registration, contractual, verification, regulatory, billing, or other legitimate purposes, the relevant information and documentation may be handled separately as part of the service onboarding process.

4. Information Collected Automatically

When you access spacion.net, certain information may be collected automatically through cookies, website technologies, analytics tools, advertising technologies, server logs, and similar mechanisms.

This information may include:

• IP address
• Browser type
• Browser version
• Device type
• Operating system
• Approximate location based on IP address
• Referring website or advertising source
• Pages viewed
• Links clicked
• Time and date of visit
• Time spent on particular pages
• Website navigation patterns
• Form and page interactions
• Advertising or campaign identifiers
• Cookie identifiers
• Device or browser identifiers
• Technical and diagnostic information

We may use this information to operate the website, understand visitor behavior, improve website performance, measure marketing activity, maintain security, and evaluate the effectiveness of our advertising campaigns.

5. How We Use Personal Information

We may use personal information for the purposes described below.

Responding to Workspace Enquiries

We may use your information to:

• Respond to enquiries
• Understand your office-space requirements
• Recommend suitable workspace solutions
• Provide information about pricing and availability
• Arrange office tours
• Confirm appointments
• Follow up after an enquiry
• Discuss custom office requirements
• Respond to questions about services and amenities

Providing Spacion Services

Information may be used to provide and administer:

• Private office spaces
• Coworking memberships
• Dedicated desks
• Managed offices
• Custom-built office spaces
• Plug-and-play offices
• Serviced offices
• Meeting rooms
• Virtual-office services
• Business-address support
• Mail and courier management
• Reception and telephone support
• Other business-support services

Customer and Business Administration

We may also use information to:

• Maintain customer and enquiry records
• Administer service relationships
• Provide customer support
• Manage bookings or workspace arrangements
• Communicate operational information
• Respond to billing or account-related questions
• Maintain business records
• Resolve disputes
• Enforce agreements
• Protect our legal and commercial interests

Website Improvement

Technical and usage information may be used to:

• Operate and maintain spacion.net
• Improve website functionality
• Understand visitor interests
• Improve website navigation
• Identify technical errors
• Measure page performance
• Improve user experience
• Develop more useful website content
• Monitor website security

Marketing and Promotions

Where permitted by applicable law, we may use contact information to communicate:

• Workspace availability
• New service offerings
• Special promotions
• Membership information
• Office-space offers
• Relevant service updates
• Marketing campaigns
• Business-centre news

You may request that we stop sending non-essential promotional communications at any time.

6. Cookies and Tracking Technologies

Spacion uses or may use cookies and similar technologies to operate and improve the website.

These technologies may include:

• Browser cookies
• Session cookies
• Persistent cookies
• Tracking pixels
• Tags
• Advertising identifiers
• Analytics technologies
• Similar browser or device technologies

Cookies and related technologies may help us:

• Maintain website functionality
• Understand website traffic
• Recognize browser or device activity
• Measure visitor engagement
• Analyze website performance
• Remember certain preferences
• Measure advertising campaigns
• Attribute enquiries to marketing channels
• Detect technical or security problems

Some technologies may be necessary for website operation, while others may support analytics, advertising, or marketing measurement.

Where consent is required under applicable law, we will seek appropriate consent before using technologies that require such consent.

You can also control or delete cookies through your browser settings. Disabling certain technologies may affect website functionality.

7. Google Tag Manager and Analytics Technologies

Our website uses Google Tag Manager or related Google technologies to help manage website tags and measurement tools.

Google Tag Manager itself is commonly used to deploy or manage analytics, advertising, conversion-measurement, or related website technologies.

Depending on the tags active on the website, information about your browser, device, website interactions, referral source, advertising campaign, or conversion activity may be processed by Google or other technology providers.

Third-party services process information according to their own terms and privacy practices.

8. Google Ads and Advertising Information

Spacion may use Google Ads and related Google advertising technologies to advertise workspace services and understand the effectiveness of our campaigns.

These services may use cookies, advertising identifiers, conversion tags, or related technologies to:

• Measure advertisement performance
• Attribute enquiries or website actions to advertisements
• Understand campaign effectiveness
• Create or evaluate advertising audiences
• Present relevant advertisements
• Limit or manage ad frequency
• Generate aggregated advertising reports

Google may process information in accordance with its own privacy policies and technology settings.

9. Facebook and Meta Advertising

Spacion may also use Facebook Ads, Meta advertising services, or related Meta technologies as part of our digital marketing activities.

Depending on the technology being used, Meta and Spacion may receive information relating to:

• Advertisement interactions
• Website visits
• Referral campaigns
• Browser or device information
• Advertising identifiers
• Conversion activity
• Enquiry-related campaign attribution

These technologies may help us understand whether advertising campaigns result in website visits, enquiries, or other relevant actions.

Meta's own privacy terms and advertising controls apply to information it processes independently.

10. Information Received From Advertising Partners

We may receive marketing and campaign-related information from advertising platforms or service providers, including Google and Meta/Facebook.

This information may include aggregated campaign information, referral information, conversion data, audience information, or other information relating to how users interact with our advertising.

We use such information to improve campaign performance and understand which marketing activities are most effective.

11. Google Maps and Location Services

Spacion's website may include links to or integrations with Google Maps and related Google location services to help visitors find our business centre and obtain directions.

When you interact with Google Maps or another third-party mapping service, that provider may collect information about your device, location, browser, or activity according to its own privacy practices.

Spacion does not control how third-party mapping providers independently process information.

12. Third-Party Websites and Services

Our website may contain links to social media platforms, maps, external websites, advertising providers, or other third-party services.

Once you leave spacion.net or interact directly with a third-party service, that third party's privacy policy and terms may apply.

We are not responsible for the privacy practices, security, content, or data-handling procedures of websites or services that we do not control.

We recommend reviewing the applicable privacy notice before providing personal information to a third party.

13. How We Share Information

We do not sell or rent personal information as a standalone commercial product.

However, information may be disclosed where reasonably necessary to operate our business and provide our services.

Service Providers

We may work with third parties that provide services such as:

• Website hosting
• Website development
• Website maintenance
• Form processing
• IT services
• Data storage
• Email services
• Customer support
• Analytics
• Advertising
• Marketing
• Security
• Business administration

These providers may process information on our behalf or independently, depending on the nature of the service.

Advertising and Analytics Partners

Marketing or technical information may be shared with or processed by advertising and analytics providers such as Google and Meta/Facebook to support campaign measurement, analytics, advertising, and related functions.

Business and Professional Service Providers

Where appropriate, information may be shared with authorized consultants, contractors, advisers, accountants, legal professionals, or other service providers assisting our operations.

Legal or Regulatory Disclosures

We may disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to a valid governmental request
• Comply with legal proceedings
• Respond to a court order
• Protect our legal rights
• Prevent suspected fraud or misuse
• Protect the safety of individuals
• Maintain website or system security

Corporate Transactions

Information may be transferred or disclosed in connection with a merger, restructuring, financing, acquisition, asset sale, reorganization, change of ownership, or similar transaction, subject to applicable legal requirements.

14. Legal Basis and Consent

Where processing is based on your consent, we seek to process only the personal information reasonably connected with the purpose communicated to you.

Examples may include providing information you requested, responding to a workspace enquiry, arranging a tour, sending marketing communications where appropriate, or enabling a requested service.

Where applicable, you may withdraw consent by contacting us.

Withdrawal of consent does not affect processing lawfully carried out before withdrawal and may not prevent processing that is permitted or required under applicable law.

15. India's Digital Personal Data Protection Framework

Spacion is based in India and handles personal information in accordance with applicable Indian laws and regulations.

To the extent applicable to a particular activity, this may include relevant provisions of the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable Indian information-technology, privacy, cybersecurity, contractual, and regulatory requirements, including relevant provisions as they come into force.

Under India's data-protection framework, Spacion may act as a Data Fiduciary in relation to personal data for which we determine the purpose and means of processing.

Individuals whose digital personal data is processed may be referred to as Data Principals under applicable law.

16. Your Privacy Rights

Depending on applicable law, the nature of our relationship with you, and the relevant provisions in force, you may have rights concerning your personal data.

These may include the right to:

• Request information about personal data being processed
• Request correction of inaccurate personal data
• Request completion of incomplete personal data
• Request updating of personal data
• Request erasure of eligible personal data
• Withdraw consent where consent is the basis of processing
• Raise a grievance concerning our handling of personal data
• Nominate another individual to exercise certain rights in circumstances provided by applicable law
• Exercise other rights available under applicable privacy legislation

These rights are not absolute and may be subject to legal exemptions, record-retention requirements, contractual obligations, fraud-prevention requirements, pending disputes, or other lawful grounds for retaining or processing information.

17. How to Submit a Privacy Request

Privacy requests may be submitted to:

Email: info@spacion.net
Phone: +91-40 4333 4999

Please clearly describe your request and provide sufficient information for us to identify the relevant records.

We may request reasonable information to verify your identity or authority before processing certain requests.

Do not send passwords, complete financial credentials, or unnecessary sensitive information when submitting a privacy request.

18. Marketing Choices

You may request that we stop sending non-essential promotional communications.

Where an unsubscribe mechanism is provided in a marketing communication, you may use that mechanism. You may also contact us at info@spacion.net.

Opting out of marketing does not necessarily prevent us from contacting you regarding:

• An active workspace enquiry
• A requested office tour
• A booking
• An existing service
• An account or billing matter
• Operational information
• Legal or security matters
• Other communications necessary to provide a requested service

19. Data Retention

We retain information for only as long as reasonably necessary for the purposes for which it was collected and for legitimate business, legal, contractual, accounting, dispute-resolution, security, and regulatory purposes.

Retention periods may depend on:

• The nature of the information
• Whether you become a Spacion client
• The service involved
• The duration of a business relationship
• Applicable contractual obligations
• Applicable legal requirements
• Dispute or claim periods
• Security requirements
• Business recordkeeping requirements

When personal information is no longer reasonably required, we may delete, anonymize, aggregate, archive, or securely dispose of it in accordance with our applicable procedures and legal obligations.

20. Data Security

We take reasonable administrative, organizational, and technical measures intended to protect personal information against:

• Unauthorized access
• Accidental disclosure
• Loss
• Misuse
• Unauthorized alteration
• Destruction
• Improper processing

However, no internet transmission, electronic storage method, website, server, email service, or information system can be guaranteed to be completely secure.

Users should therefore exercise appropriate care when transmitting confidential information electronically.

21. Data Breach and Security Incidents

If we become aware of a personal-data breach or security incident that triggers notification obligations under applicable law, we will take reasonable steps to investigate, contain, remediate, and provide required notifications to affected individuals or competent authorities, as applicable.

22. International and Third-Party Processing

Some website, analytics, advertising, cloud, communications, or technology service providers may operate infrastructure outside the State of Telangana or outside India.

As a result, personal information may in some circumstances be processed or stored in other jurisdictions.

Where applicable, we will handle such processing in accordance with applicable Indian legal requirements and any restrictions governing cross-border processing or transfer of personal data.

Third-party providers may also be independently responsible for complying with laws applicable to their own processing activities.

23. Sensitive Information

Our general contact forms and office-tour enquiry forms are not intended for the submission of highly sensitive or unnecessary personal information.

Unless specifically requested through an appropriate process, please do not send information such as:

• Passwords
• Payment-card PINs
• Online banking credentials
• Sensitive authentication credentials
• Detailed medical information
• Unnecessary government identification data
• Other confidential information unrelated to your workspace enquiry

If particular information is required for a legitimate service, contractual, verification, registration, billing, or legal purpose, we may provide an appropriate process for collecting it.

24. Children's Privacy

Spacion provides business-centre, office, coworking, meeting-room, and virtual-office services primarily for businesses and working professionals.

Our website and commercial workspace services are not intended to solicit personal data from children.

We do not knowingly seek personal information from children for marketing or workspace-enquiry purposes.

Where information relating to a child is processed, we will handle it in accordance with applicable legal requirements.

25. Social Media

Spacion may maintain profiles or advertising activities on social-media platforms.

When you interact with us through a social-media platform, both Spacion and the platform may receive information associated with that interaction.

Information processed independently by a social-media provider is governed by that provider's privacy policy, account settings, and terms.

26. Email, Telephone and Customer Communications

When you communicate with Spacion by email, telephone, contact form, or another communication channel, we may retain information relating to the communication where reasonably necessary to:

• Respond to your request
• Follow up on your enquiry
• Provide requested services
• Maintain business records
• Resolve issues
• Support an existing customer relationship
• Meet legal or contractual obligations

Where permitted by law, we may also contact prospective clients about workspace solutions reasonably related to a previous enquiry.

27. Do Not Send Confidential Information Through General Website Forms

General website enquiry forms should not be treated as secure channels for highly confidential, privileged, financial, or sensitive information.

When submitting an initial workspace enquiry, please provide only information reasonably necessary for our team to understand your requirements and contact you.

28. Accuracy of Your Information

You are encouraged to provide accurate and current information when submitting an enquiry or using our services.

If information you previously provided changes, you may contact us to request an appropriate update or correction.

29. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes to our website
• Changes in workspace services
• New website functionality
• New marketing or analytics technologies
• Changes to service providers
• Changes in business operations
• Legal or regulatory developments
• Changes to our data-handling practices

When the Privacy Policy is updated, the revised version will be published on this page and the Last Updated date will be changed accordingly.

We encourage visitors to review this page periodically.

30. Contact Us and Grievance Requests

If you have questions, privacy concerns, requests relating to your personal information, or a grievance concerning our handling of personal data, you may contact:

Spacion Business Centre Private Limited
Level 1, Spacion Towers, 2 & 5,
Next to The Westin Hotel Road,
Vittal Rao Nagar, HITEC City,
Hyderabad, Telangana 500081, India

Email: info@spacion.net
Phone: +91-40 4333 4999
Business Hours: Monday to Saturday, 09:00 to 18:00

Please include enough information for us to understand your request. For your own security, do not include unnecessary passwords, financial credentials, or highly sensitive information in ordinary email.

31. Scope of This Privacy Policy

This Privacy Policy applies to personal information handled through spacion.net and related digital communications and interactions controlled by Spacion Business Centre Private Limited.

Additional contractual terms, membership agreements, workspace agreements, virtual-office agreements, registration documentation, business-support arrangements, or other notices may also apply to particular Spacion services.

Where a specific agreement or privacy notice applies to a particular service or processing activity, that document may operate together with this Privacy Policy.

Spacion Business Centre Private Limited
Flexible Office Spaces, Coworking, Meeting Rooms & Virtual Offices in HITEC City, Hyderabad

Effective Date: September 9, 2025
Last Updated: September 9, 2025